Until a few days ago, I’d been relying on e-mail to manage your support requests. During the past 3 months I’ve looked at different options to provide support and also publish user guides and support material – beyond what’s in the readme files.
Announcing Help & User Guides for Pro Plugins
Key features of the new site include:
- Growing set of FAQ’s (knowledge base) for each plugin
- Create a Ticket / Support request
- All done with WordPress
- Pro Plugin users automatically get access
- Rating / Voting on topics
This section is a work in progress — I’ve actually been too sick over the past 2 weeks to answer many emails (sorry about that ) … and thought that a reference section like this would be a help for everyone!
How to access?
You’ll need to login with your username and password details that you choose when you purchased your plugins.
Start by going to http://whitetshirtdigital.com/my-account and login
Then visit http://docs.damien.co
If you’re still stuck please send me an email firstname.lastname@example.org and Ill look into it.